Bios

Pamela Cassick, CEO
Ext. 111
Pamela founded The Mailworks in 1984. Customer service is her number one priority. It is important to Pamela that all customers are treated with respect. She also takes pride in ensuring The Mailworks implements the latest technologies to meet the highest levels of efficiencies. Pamela not only sits on the board of the Albany PCC (Postal Consumer Council), but is also on the executive board of the American Marketing Association (AMA).

       

Michael Rabbia, President
Ext. 112
Michael has more than 20 years experience in the direct mail industry and specializes in accounting and finance.  Mike oversees the Finance and Human Resources departments at The Mailworks.

Kathe Quinn, VP Client Services
Ext. 113
Kathe’s number one priority is keeping her clients happy and building and maintaining relationships with them. For 16 years, Kathe has been helping clients bring their direct mail ideas to fruition in a cost effective and efficient manner.

Kathy Connolly, VP Sales and Marketing
Ext. 114
With 30 years in the marketing industry and 14 years with The Mailworks, Kathy has used her vast experience to build and maintain our successful business. She efficiently works with inside departments, as well as vendors and outside clients.  She finds satisfaction in interacting with our diverse client base, and enjoys using her experience to help them achieve their goals in. In addition to helping The Mailworks grow, Kathy sits on the board of the Albany Postal Consumer Council.

Brianne Baggetta, Business Development
Ext. 115
Brianne loves to look at projects creatively and provide suggestions for saving money and driving response rates.  Brianne also enjoys the challenge of keeping up with the latest technologies and postal requirements. She sits on the board of the American Marketing Association (AMA), Capital Region Chapter as VP of
Database Management.

Jennifer Rogers, Senior Account Executive
Ext. 131
Jennifer enjoys working with people from a variety of industries. She takes the time to understand the needs of her customers and guide them through the direct mail process. Jennifer has been with The Mailworks for 7 years. She serves as VP of Arrangements in her seat on the board of the American Marketing Association (AMA), Capital Region Chapter.

Joe Mainillo, Production Manager
Ext. 116
Joe is The Mailworks task master, making sure jobs are completed on schedule. With 11 years experience, Joe is still always on the look out for something new to learn to ensure greater efficiencies. He takes pride in meeting all deadlines.

Tracey Cherney, Production, Quality Control Specialist
Ext. 121
Tracey has been with The Mailworks for 15 years and is dedicated to ensuring every job is completed with the highest quality. Tracey loves being able to find ways to save customers money. If you have a question, Tracey will find the answer for you quickly and accurately.

Jessica Simpson, Project Coordinator
Ext. 100
Jessica is a people person and enjoys coordinating projects with customers and vendors. With over 11 years in the print industry, Jessica can offer suggestions to make your projects meet high standards of quality.

Rich Cherney, Director of Computer Services
Ext. 135
Richard loves a challenge and collaborating with coworkers to make sure every job completed is to the highest quality standards. With 19 years of experience, Richard can find solutions to the most difficult data, document, and mailing problems.

Johanna Quinn, Senior Account Executive
Ext. 119
Helpful, courteous, and knowledgeable are just a few words to describe Johanna. She will go the extra mile to find the answers you need and help you save money. Johanna has been with The Mailworks for 13 years.

Beth Roy, Director of Accounting
Ext. 132

Beth has been with The Mailworks for 14 years. She handles the invoicing and balancing of all accounts. Beth can clarify any invoicing questions related to charges and leftovers.