The Mailworks Employee Biographies

Pamela Cassick, CEO

Pamela, founder of The Mailworks, has nearly 25 years experience in business
development and management. Pam is directly involved in every aspect of The
Mailworks daily operations. She is a member of the Executive Board of the
Capital Region Postal Customer Council, maintaining an informed
partnership between The Mailworks and USPS.

Michael Rabbia, President

Michael has more than 20 years experience in the direct mail industry,
specializing in accounting and finance. Mike audits the Finance and Human
Resources departments at The Mailworks.

M. Kathleen Connolly, Vice President/ Sales and Marketing.

Kathy, who joined The Mailworks in 1997, has over 25 years of management experience in the direct marketing industry. She oversees the sales department and is involved in the development of our marketing programs. She received her BA in Mathematics from The College of St. Rose. Kathy is the Co-Chair of the Executive Board of The Postal Customer Council and is a member of the Board of Directors of the Capital District Printing Craftsman’s Club.

Kathleen Quinn, Vice President Client Services

Kathe joined The Mailworks in 1992. With 15 years experience in the direct marketing industry, she has extensive knowledge of all aspects of postal regulations and requirements. Kathe is responsible for overseeing the Client Services department as well as analyzing, planning and implementing your mail programs, and ensuring client satisfaction.

Joseph Mainillo, Production Manager

Joe joined The Mailworks in 1998 as Production Manager, bringing with him over 25 years experience in direct marketing solutions. Joe supervises our production departments and also acts as liaison between sales and production teams.

Richard Cherney, Director of Computer Services

Rich has been with The Mailworks since 1989, gaining over 17 years of experience in computer services. Rich ensures quality analysis of all files and electronic transfers of client data. Rich can answer any technological questions regarding your project, and is available to consult on data storage and conversion.

Donald Wilson, Director of Accounting

Don has been with The Mailworks since 1998. He supervises Accounts Payable
and Receivable as well as overseeing Human Resources. Don is responsible for
establishing customer credit lines and setting up credit accounts with vendors.

Johanna Quinn, Senior Client Service Manager

Johanna joined The Mailworks in 1995 in our fulfillment department, and has
since gained over 12 years of direct marketing and account management
experience. Johanna is directly involved in all aspects of your direct
mail program, from estimating to delivery.

Beth Roy, Accounting Associate

Beth has been with The Mailworks since 1995, working in the accounting and
finance department. Beth manages postal accounts, and is also responsible for customer invoicing and overruns.