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  • BEFORE I ORDER
  • ORDERING PROCESS
  • ARTWORK + FINISHING
  • MAILING LISTS
  • POSTAGE + DELIVERY

No minimums! Our flat rate pricing stays the same, no matter the quantity.

We are proud to accommodate and customize any size job, within ANY industry.

We always recommend jumping on an intro call with one of our client advisors so we can learn more about your business and goals to better recommend products + a strategy that best suits you. We are happy to answer any questions you may have or walk you through ordering on our site step by step. Pick a time here!

Request a free starter kit here and we’ll send you hand picked samples, information about our process as well as paper + finishing tiers where you can feel a sample of each paper stock and finishing option for yourself.

We offer a graphic design service for a flat rate of $175, including unlimited edits.
You will work one on one with a designer to create a piece you’re confident in.
Learn more about our design service here.

Only on our Political Direct Mail products. All other products leave our facility within 3 business days from final proof approval.

1. Start by placing your order on our website. Select a product, upload your files, mailing list and select finishing options. No payment is required at checkout! We need to process your mailing list in order to get you final costs. If you're not sure how to begin or need assistance, schedule a call with a client advisor!

2. Once you have placed your order, we’ll reach out to you within one business day for you to review your actual postage rate and total project cost. There is no obligation to move forward.

3. After review, you’ll submit payment and approve your final proof. Your mail then leaves within 3 business days from final proof approval!

Yes! We offer additional inserts for our letter and invitation style products. Each insert you add to your direct mail project will be a seperate product in your cart.

All orders will be printed and mailed from our facility within 3 business days. You will receive + approve a final proof before we print.

Print and Ship Extras are additional prints of your direct mail order that are shipped directly to you. These extras are not inserted or addressed and do not include postage.

A print ready file should be submitted at the proper size with crops and bleed. This type of file requires no revisions. We do have a $75 file correction fee if you need small adjustments once submitted.

In printing, bleed is printing that goes beyond the edge of where the sheet will be trimmed. After trimming, the bleed ensures that no unprinted white edges occur in the final trimmed document. We ask for .25 inches of extra artwork beyond the edge of where the paper will be cut. This helps give the printer a small amount of space to account for movement of paper and design inconsistencies. See how to add a bleed in Adobe Indesign here!

Protective finishes allow you to customize the look and feel of your piece and provide an extra layer of protection to the paper. We offer three protective finish types. Order a free starter kit to feel for yourself.

Reach out to us via chat in the bottom left corner of your screen or email us at contactus@themailworks.com and a designer can send you a PDF version of any product template via email!

We offer a graphic design service for a flat rate of $175, including unlimited edits. You will work one on one with a designer to create a piece you’re confident in. Learn more about our design service here.

A mailing list is a collection of names and addresses we use to send your mailer to multiple recipients. This list includes full names and addresses to the people you are targeting. Need a list or have questions about one you already have? Talk with a client advisor

Yes, once you get to the Upload Your List(s) step, you can use our “+ UPLOAD FILES” button and select multiple lists, or upload each one at a time.

You will want your mailing list saved in XLS, XLSX, or CSV format. We will need the recipient name, address, city, state, zip and any variable fields separated out by columns. Download this mailing list template to get your mailing list in the ideal format.

A suppression list is a collection of names and addresses you don't want your mailing to go to. Often customers supply a suppression list along with their mailing list so that our data team can assist in purging out names from their mailing.

Yes! See our interactive list builder here. Here you’ll be able to customize a mailing list using location and demographics. This tool is for viewing purposes only. When customizing a direct mail product, you will be prompted to build a final list that will be applied to your project.

First Class Mail: delivers in 2 - 5 business days
Marketing Mail: delivers in 7 - 14 business days
Non-Profit Mail: delivers in 7 - 14 business days

First Class Mail: no minimum
Marketing Mail: 200 piece minimum
Non-Profit Mail: 200 piece minimum

Personalized Matching is when there is a variable field on your artwork that corresponds with the addressee on the envelope. This variable field can be text or an image. See an example here!

Only if you mail First Class.

STILL HAVE QUESTIONS?

We’d love to hear from you. Schedule an intro call
with a client advisor today to get started!