Production Support

About The Role

Our production floor runs around the clock, handling everything in house from printing through USPS® handoff. As Production Support, you assist our Shift Supervisors and Operators however the day needs, keeping mail moving accurately and on schedule so the Production Department hits its goals.

What You’ll Do

• Sort finished product to USPS® regulations: sort, tie, and tray
• Tag trays for mail processing to support Operators
• Stock machines with trays, sleeves, stamps, and other supplies two to three times per shift
• Help with hand fulfillment and other work that cannot be run by machine
• QC, package, and ship packages
• Rewind stamps for machine insert and properly stage product and trays to support Operators
• Compile and organize operator waste for postage reimbursement
• Compile job jackets on the production wall to support the Prepress team, and recycle expired job jacket contents
• Keep the production floor organized and clean

Quality Standards

• Follow company quality control standards and procedures for accurate completion
• Run quality control checks twice per shift, a minimum of ten checks each, detecting and reporting any defective materials or copy

What You Bring

• Initiative and a teamwork mindset
• Follows directions and works well independently
• Reliability: on time and ready for every shift
• Strong attention to detail

Physical Requirements

• Regularly communicate and exchange information with co-workers and supervisors
• Detect and report defective copy and material
• Constantly operate print and mailing preparation machinery
• Constantly position yourself to keep the workflow moving, including moving prepress and completed mailing copy
• Manipulate and transport objects up to 50 pounds

What We Offer

• 401(k) with company match
• Health, dental and vision insurance
• Overtime paid at time-and-a-half over 40 hours in a week
• Paid holidays, plus sick and personal time
• Pet insurance and supplemental coverage
• Growth opportunities, because we promote from within

This description is not a comprehensive list of every activity, duty, or responsibility for the role. Duties may change at any time with or without notice.