Security & Compliance At
The Mailworks
At The Mailworks, we know that trust and direct mail data security are everything. Whether we’re handling sensitive customer data or ensuring your campaigns land accurately and on-time, your security is our top priority. Our certified processes protect your information at every step.
Stamped, Sealed, & Secured
SOC 2 Type II
An independent auditor has reviewed our systems & confirmed that we consistently keep your data secure, private, & available over time, giving you confidence in our ongoing reliability.
HIPAA Compliant
We follow strict rules to protect sensitive health information (ePHI), keeping it private, secure, & only accessible to authorized team members because your trust matters.
Our Security Practices
Our team follows rigorous standards to keep your data safe at every step:
Data Protection
Encryption in transit and at rest, secure key management, and strict data handling procedures.
Access Controls
Role-based access, multifactor authentication, & audits ensure only authorized eyes see your data.
Employee Training
Ongoing HIPAA and security training, phishing simulations, and readiness drills to keep the team sharp.
Vendor Management
Risk assessments and signed agreements (BAAs) with all applicable partners.
Monitoring & Response
24/7 monitoring, event logging, & documented incident response to catch and resolve issues quickly.
Transparency Through Our
Trust Center
We want you to see exactly how we protect your data. Our Trust Center gives you a real-time look at our security practices, compliance framework, policies, and reports, all in one place.
Frequently Asked Questions
It verifies that our controls are effective over time, giving you confidence that your data is protected consistently.
We safeguard ePHI through encryption, access controls, employee training, and documented BAAs with all relevant vendors.
Absolutely. You can download them directly from the Trust Center, or contact us with any questions you may have.
Contact us here anytime or reach out at hello@themailworks.com – we’re here to help.
- Got questions we didn’t cover? Drop us a note anytime, and we’re happy to help.
We're Here For You & Your Data
Got questions about how we keep your data safe? Drop us a line. We’re happy to spill the secrets (all secure, of course!)
